Refund Policy
Effective Date: 24-03-2025
1. Overview
At Recre8ed Clothing (“we,” “us,” or “our”), we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund or exchange under the conditions outlined below.
2. Eligibility for Refunds and Exchanges
To be eligible for a refund or exchange:
The item must be returned within 7 days of delivery.
The item must be unused, unworn, and in its original packaging with tags attached.
Proof of purchase (order confirmation or receipt) is required.
Certain items, such as clearance or personalized products, are non-refundable.
3. Refund Process
To initiate a return, contact us at [Your Contact Email] with your order details.
Once approved, you will receive return instructions.
After receiving the item, we will inspect it and process your refund within [X] business days.
Refunds will be issued to the original payment method. Shipping costs are non-refundable.
4. Exchanges
If you wish to exchange an item for a different size or style, please contact us at [Your Contact Email].
Exchanges are subject to availability.
If the requested item is unavailable, we will offer a refund or store credit.
5. Damaged or Defective Items
If you receive a defective or damaged item, contact us within [X] days with photos of the issue.
We will provide a replacement or full refund, including shipping costs, if applicable.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service as we are not responsible for lost returns.
7. Non-Returnable Items
Gift cards
Clearance or final sale items
Customized or personalized products
Intimate or hygienic items (e.g., undergarments)
8. Late or Missing Refunds
If you haven’t received a refund yet, check your bank account first.
Then contact your credit card company; it may take time for the refund to post.
If the issue persists, contact us at [Your Contact Email].
9. Policy Updates
We reserve the right to update this refund policy at any time. Changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions regarding this Refund Policy, contact us at:
Email: recre8edclothing@gmail.com
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